Training & Project Support Service

Contact us for more information, or to schedule a time.

Hotwire Direct CNC training is thorough – we sell all CNC equipment with training included, so when you start cutting foam with Hotwire Direct you start out ahead. We are customer focused – we train in the customer’s locations so your learning of the software and equipment is applied to your unique situation. We help you pay for your investment – many times we focus training around the jobs you have been hired to do as part of your learning, what can be more motivating? Hotwire Direct gives you the tools and know-how needed to succeed. Training and support can be on-site or via a online platform.

Follow Up Training

Follow up training can be used as a refresher to help you to stay current with best practices on your CNC, or as a critical business need for new employees.

Specific Project Support

Specific project support is help we provide for the times when you win a project that is larger and more complex than the work you have been doing as routine. Many times these projects are being done under aggressive deadlines – you can fall back on our technical expertise to help get you through them within specs and on time.

Your support team is amazing! I mean Chris went above and beyond the call of duty. He had a lot of heart. He was here until 12 o’clock at night and he was back here at 6 o’clock in the morning. He never complained. We had a job to do, we were both focused and we had to get it done.

Rob Andrusiw, General Manager, Westcon Precast